Our Mission
To provide high-quality real estate advisory services, building strong and trustworthy relationships. We strive to meet the needs of buyers, sellers, property owners, and guests, seeking profitability and long-lasting relationships based on trust, responsibility, and transparency.
Vision for 2025
We will be the leading provider of real estate services in Medellín and the Metropolitan Area, becoming the preferred choice. We will expand our operations with a strong commitment to fundamental principles.
Our Values
Excellence: We strive to reach our full potential with passion and determination.
Commitment: We align with needs, fulfilling our promises.
Responsibility: We act ethically and transparently for a sustainable positive impact.
Transparency: We build relationships with open communication, fostering solid trust.
OUR STORY
In House, founded in October 2020, has experienced phenomenal growth. Starting with 50 properties and 5 employees, we now manage approximately 200 properties and have a team of 60 people. Our functional areas include management, accounting, cleaning, maintenance, hospitality, reservations, marketing, and systems, all tailored to the constant growth of our apartment portfolio.
THE FOUNDER SANDRA CAMPO
Our leader is a person of integrity, honesty, and reliability. She is responsible and 100% committed to her collaborators, guests, and property owners. She constantly seeks to improve our processes to offer a differentiated service. Her personal brand is transparency, which is reflected in every action she takes.
ADMINISTRATION
Our administration is the engine that drives all aspects, from property management to customer service, accounting, marketing, and legal compliance. We work to provide a comprehensive experience, ensuring that rental processes are efficient and properties are managed honestly and attractively. We strive to build strong relationships with property owners and tenants, always with a friendly and professional approach.
Deisy
Human Resources Director
elena
Director of Accommodation and Marketing
Eliana
Administrative and Accounting Director
Jennifer
Horizontal Property Manager
ACCOUNTING TEAM
Our accounting team plays a crucial role in financial management, from issuing invoices to generating reports. They work tirelessly to ensure the financial health of the agency and property owners, guaranteeing transparency and tax compliance. All this is achieved with a friendly and professional approach, contributing to the overall success of the business.
HOSTS
The Hosts (Isabella and Alvaro) are essential to the accommodation experience at In House. From welcoming guests and providing assistance to ensuring a spotless space for incoming guests, their dedication and attention to detail significantly enhance the quality of the experience.
ISABELLA
Hospitality Coordinator
ALVARO
Hospitality Coordinator
RESERVATIONS TEAM
Our reservations team is the heart of In House. They coordinate each booking with enthusiasm, assist guests, and ensure that all important details are confirmed. Additionally, they manage payments and optimize the occupancy of our properties. Their friendly and professional approach guarantees an efficient and enjoyable booking experience for our clients.
Felipe Rodas
MARKETING TEAM
The marketing team enhances the visibility of our properties and consolidates In House’s presence. From content creation to advertising strategies and managing our online platform, we work to attract and keep our clients informed through social media. Additionally, we strive to ensure that the In House image subtly reflects in all stays.
PURCHASING, INVENTORY, AND MESSAGING DEPARTMENT
Our purchasing and messaging team is key at In House. From ensuring supplies to coordinating efficient deliveries, we pay attention to every detail with effectiveness. We strive for financial efficiency, negotiate skillfully with suppliers, and collaborate for the optimal operation of the agency.
